General terms and conditions of sale

Blokhus Natur Camping

General terms and conditions of sale

All our prices are listed in Danish Kroner. Tax and VAT is included unless otherwise is stated.

Booking via e-mail or telephone:

- When booking a stay at Blokhus Nature Hotel, 50% of the price is payable no later than eight days after the booking date. The remainder is to be paid upon arrival. Payment details will be available on your booking confirmation with the due amount and date. To register your payment you must provide your name and unit/cabin number.

- When booking a stay at Blokhus Nature Camp, 50% of the price is payable no later than eight days after the booking date. The remainder is to be paid upon departure. Payment details will be available on your booking confirmation with the due amount and date. To register your payment you must provide your name and unit/cabin number.

Booking online:

- When booking a stay at Blokhus Natur Camping online, you must pay the total amount of your booking in advance.

Registration of your information

We register the following in our customer records: your name, address, e-mail address and other information given during your purchase. Your information will not be given to a third party, and Blokhus Natur Camping will keep the information for 5 years.

We use server side cookies and a safe connection to secure the information you provide via our website. When paying by credit card the registration of the information is safely encrypted before being transmitted via the Internet.

Cancellation Rights and Refunds:

You have the following options for cancelling your booking:

• If you cancel within the first 14 days after booking, you will get a full refund. If you book less than 30 days before your arrival, this rule is void. If you book less than 7 days before your arrival this rule is void.
• If you cancel more than 30 days prior to your date of arrival, you will get a full refund with the exception of a 300 DKK. administrative fee.
• If you cancel less than 30 days and more than 7 days before your date of arrival, you can get half of the paid amount as a refund.
• If you cancel less than 7 days before your date of arrival, you will lose the already paid amount. If you cancel less than 48 hours before arrival, you must pay the balance for your booking. 
• If Blokhus By Camping, due to guidelines from the authorities, have to cancel a booking, there will not be payed a substitution. The already payed amount for the stay will be transfered back or the customer can choose to book a stay for later on. In the case of total or partly lockdown of the facilities on the campsite due to the guidelines from the authorities, there will also not be given a price reduction for the stay.
• If a booking get cancelled, without demands from the authorities, the customer can still be charged for the total amount of the stay. If a stay can not be accomplished due to border lockdown oder lockdown of regions in Denmark, the customer will not be charged.